Paralegal Success Pledge
If you engage with your studies but don’t pass first time, our support doesn’t simply stop.
For eligible Brightlink CPQ Foundation Stage learners, the Paralegal Success Pledge provides continued academic support following an unsuccessful examination attempt, subject to the pledge eligibility and engagement requirements.
We’re with you for the journey.
Your effort matters. The Paralegal Success Pledge is Brightlink’s commitment to supporting eligible learners to keep progressing when the pledge requirements are met.
What The Pledge Provides
Continued academic support for your next attempt.
Review and plan
Review your examination outcome with Brightlink and agree how you will prepare for the next sitting.
Keep learning
Continue accessing the relevant Brightlink online learning resources for the module, subject to the pledge terms.
Join relevant workshops
Continue to access the relevant workshops provided by Brightlink before the next examination sitting.
Prepare for the assessment
Access the relevant Brightlink revision workshop as you prepare for your next attempt.
Eligibility
Who can use the Paralegal Success Pledge?
- Brightlink CPQ Foundation Stage learners
- Enrolments commencing on or after 13 July 2026
- Learners who have sat and not passed a Foundation Stage examination
- Learners who have met the relevant engagement requirements
- Learners who continue to meet the pledge requirements
Full eligibility is governed by Brightlink’s Terms & Conditions.
Your Part In The Pledge
The pledge works when you stay engaged.
Eligibility requires meaningful participation in your studies, including:
- Using the relevant learning materials and activities
- Completing the tutor induction
- Participating in the required tutor meetings
- Attending relevant workshops
- Continuing to engage with the agreed study approach during pledge support
The formal Terms & Conditions govern the detailed requirements and the treatment of exceptional circumstances.
After Your Result
A clear route forward.
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Sit your examination
The pledge applies where an eligible learner sits a relevant CPQ Foundation Stage examination and does not achieve a pass.
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Contact Brightlink
If you want to use the pledge, contact Brightlink within two working days of publication of the result.
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Review what happened
Meet with Brightlink, within five working days of publication of the result, to review the outcome, identify barriers and agree how you will prepare for the next sitting.
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Continue preparing
Use the relevant learning resources, workshops and revision support available under the pledge as you work towards the next examination sitting.
Continued Support
Support can continue when the requirements continue to be met.
If you do not pass at the next examination sitting, support under the Paralegal Success Pledge can continue into a further examination cycle where you have continued to meet the relevant eligibility and engagement requirements.
The Terms & Conditions also contain additional provisions following further unsuccessful attempts.
Good To Know
The pledge covers Brightlink academic support, not external fees.
The Paralegal Success Pledge does not include examination entry fees, CILEX membership fees, CILEX course or stage registration fees, separately purchased textbooks or other third-party charges.
CILEX membership and course registration fees are payable directly to CILEX in addition to Brightlink course fees, regardless of which training provider you study with.
Frequently Asked Questions
Your questions, answered.
Who is the Paralegal Success Pledge for?
The pledge is for eligible Brightlink CPQ Foundation Stage learners whose enrolment begins on or after 13 July 2026, who sit and do not pass a Foundation Stage examination, and who have met the relevant engagement requirements. Full eligibility is governed by Brightlink’s Terms & Conditions.
What happens if I do not pass my CPQ Foundation exam?
If you are eligible and have engaged with your studies, you can use the Paralegal Success Pledge to access continued academic support, including a review and planning meeting, continued access to the relevant learning resources, relevant workshops and the relevant revision workshop as you prepare for your next attempt.
What does “engaged with my studies” mean?
Engagement includes using the relevant learning materials and activities, completing the tutor induction, participating in the required tutor meetings and attending relevant workshops. The formal Terms & Conditions govern the detailed requirements and the treatment of exceptional circumstances.
Do I have to pay Brightlink again for the continued support?
The academic support provided under the pledge is not an additional Brightlink tuition purchase where you remain eligible under the pledge. External costs such as examination entry, CILEX fees and other third-party charges remain separate.
Does the pledge pay my examination resit fee?
No. The pledge covers Brightlink academic support. Examination entry fees, CILEX membership fees, CILEX registration fees and other third-party charges remain separate and are not covered by the pledge.
How long can the pledge continue?
If you do not pass at the next sitting, support can continue into a further examination cycle where the pledge requirements continue to be met. The Terms & Conditions contain additional provisions following further unsuccessful attempts.
Does the pledge guarantee that I will pass?
No. The Paralegal Success Pledge provides continued academic support. It does not guarantee examination success, qualification or employment.
Not Sure If The Pledge Applies To You?
Talk to Brightlink.
If you are considering CPQ Foundation study with Brightlink, we can explain the Paralegal Success Pledge alongside the course, support and eligibility requirements.
Talk to UsThe Paralegal Success Pledge provides continued academic support. It does not guarantee examination success, qualification or employment. Full Terms & Conditions apply.